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JD Power and Associates Reports: Erie Insurance Ranks Highest in ... PR Newswire (press release)
23.06.09
The Number of Customers Shopping for New Insurance Providers Declines
WESTLAKE VILLAGE, Calif., June 23 /PRNewswire/ -- Erie Insurance ranks highest among auto insurance companies in satisfying new buyers with the purchase experience for a second consecutive year, according to the J.D. Power and Associates 2009 Insurance Shopping Study(SM) released today.
With a score of 893 on a 1,000-point scale, Erie Insurance ranks highest and performs well across all three factors driving satisfaction--distribution channel, price and policy offerings. American Family ranks second overall with a score of 891, followed by The Hartford (889) and GEICO (886).
"For customers to be especially satisfied with their insurer during the shopping experience, it's important for them to think about how they prefer to be served - by a local agent, a centralized call center, a Web site or some combination of these three channels," said Jeremy Bowler, senior director of the insurance practice at J.D. Power and Associates. "Depending on the channel favored by the customer, one insurer may be a better choice than others based on their strength in that particular channel."
Source:
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Encompass Auto Ins
Encompass Auto Insurance. Encompass is a well known company and we did not uncover an unusual amount of customer complaints. They do business in 42 states and have more than a million customers. Encompass auto insurance is a good way to go for your insurance needs, however be sure to see what programs and incentives their competitors are offering before deciding on a policy.
Encompass Auto Insurance Quotes
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Encompass Auto Insurance Tips 1
When shopping for encompass auto insurance it is not always the size of the company that should be important. The coverage level and the cost of the premium should be the deciding factor when looking for a policy.
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